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Have any questions or concerns? I'm always ready to help! Send me an email at  or use the form below

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How do I track my order?

All UK parcels are shipped via the Royal Mail Tracked service. A tracking number will be provided to you once your order has been given to the Post office.


Please contact me for information on delivery to other countries.  

How do I return an item?

Please return through Royal Mail Tracked. If a piece is damaged, postage will be covered by me.

How can I contact your couriers?

Please contact Royal Mail directly if you have an issue with delivery.


What is your returns policy?

The returns policy is as follows;

-Email me with the subject line "Returns Request {Your Order Number}"

-Please include a reason for your wish to return the piece and photographs. 

-I will respond to your request and, once the parcel is returned, process your refund. 

Details on returns can also be found in your shipping parcel.

Terms & Conditions

1. All items must be paid in full before any work can begin, this includes custom orders.
2.   If the customer is unhappy with their purchase, please contact me with details in the first instance.  Any returned items must be in the same condition received.  The customer has 28 days to return their items for a full money refund or exchange. 

3.   Prior to purchasing items, customers are advised to check the materials used, please contact us if you require any further information


4.  Customers must remember that when purchasing an item with a gemstone that not all gemstones look the same and may differ slightly in colour and shading.

5.  When buying earrings it is advised to wipe the earring pins prior to first wear.  All items are cleaned and polished prior to leaving the workshop however, there maybe residue from any packaging.

6.  Please note that earrings are non-refundable due to health and safety reasons.

7. If paying by invoice please note that items will not be processed until payment has been received.

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